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“The result of good communication is mutual trust and understanding.”

In heterogeneous teams staff embracing various aspects of diversity (such as age diversity, internationality) work together in a targeted way. Heterogeneous teams can be effective when an appreciative organisational culture, an open-minded climate, individualised, value and target-focused leadership and a constructive approach to diversity prevail.

Relevant Issues

  •  What is the relationship between diversity and performance in our team?

  •  What are the capabilities and challenges of the team?

  •  What are the success factors for the effectiveness and productivity of the team?

  •  What does “constructive approach to diversity” mean for our team and our 
     communication?

  •  How do I control and use heterogeneous teams most effectively as a manager?